AI Agents
Set the agent's role, tone, languages and handoff rules. Configure OpenAI access through your workspace settings.
Learn more about AI Agents
AI customer support for your website
AI support that knows your business
Train an AI agent on your content, answer customers in your website chat, and bring in your team when needed.
- OpenAI
- English + Sinhala
- Human handoff
Home
Get startedEverything your support team needs
Give your AI agent approved information, give your team the conversation, and see what customers still need help with.
Knowledge Base
Add website pages, sitemaps, FAQs, business information and PDF, DOCX, TXT or CSV files.
Learn more about Knowledge BaseShared Inbox
Review AI and human conversations together. Assign, tag, add internal notes and resolve issues.
Learn more about Shared InboxChat Widget
Match your website's branding, preview the chat and install it on allowed domains.
Learn more about Chat WidgetVisitors & Leads
See visit context and save contact details that a visitor chooses to share.
Learn more about Visitors & LeadsAutomations
Route conversations, escalate unanswered questions and notify your team using configured rules.
Learn more about AutomationsAnalytics & Usage
Measure support outcomes and monitor AI messages, tokens and plan limits.
Learn more about Analytics & UsageWorkspaces & Teams
Keep each business workspace separate. Manage team access and plan limits.
Learn more about Workspaces & TeamsKeep the conversation intact
A visitor can ask for a person at any point. The conversation stays in the same thread when an agent takes over.
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Preserve the transcript
Agents can review the original question, AI replies and the reason for handoff.
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Know who owns the next reply
Assign the thread, add an internal note and pause AI while a person handles it.
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Find what the AI missed
Review unanswered questions and turn approved answers into FAQs.
From setup to live support
Set up the essentials, test a real question and verify the install before customers use the widget.
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1
Add your knowledge
Start with your website, a source document or a small set of approved FAQs.
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2
Test your agent
Ask the questions customers actually ask. Check the answer against its sources.
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3
Install your widget
Customize the chat, allow your domain and verify that the widget loads.
A plan for every support team
Review the plan details for the agents, websites and teammates your business needs.
Free
Explore the workflow
Try the core setup with the published Free plan allowance.
View plansStarter
Launch a small support setup
Start with the resources shown for your first website and team.
View plansProfessional
Run a growing support queue
Compare the allowances and tools for regular team use.
View plansBusiness
Coordinate larger support operations
Review resources for more sites, agents or teammates.
View plansEnterprise
Discuss your requirements
Review your deployment, usage and support needs with the team.
Contact usFrequently asked questions
Find the next detail you need before setting up or choosing a plan.
Which AI provider does SEOBuss use?
SEOBuss uses OpenAI. Workspace administrators can choose an approved model from the options available on their plan.
Can customers ask for a person?
Yes. The shared inbox receives the handoff with the existing conversation history.
How do I create an account?
Use email and password. Verify your email to create a workspace, and use the reset link if you forget your password.
Put your AI support agent to work
Create a workspace and start with the questions your team answers every week.