Terms of Service

Who provides the service

SEOBuss (seobuss.com) provides the SEOBuss website, application and chat widget ("the service"). These terms apply to anyone who creates an account, joins a workspace by invitation or uses the service on behalf of a business. If you use SEOBuss for a business, you confirm you are allowed to accept these terms for it.

By creating an account or using the service you agree to these terms and to our Privacy Policy.

Accounts and workspace responsibilities

You must give accurate information, verify your email address and keep your password and any two-factor codes secure. You are responsible for activity in your account.

Workspace owners and administrators decide who is invited, which role each person has and how the workspace is configured, and are responsible for removing access that is no longer needed.

Website widget and customer content

You may install the widget only on websites you control and have added to your allowed domains. You are responsible for the content you add as knowledge — pages, files, FAQs and business information — and must have the right to use it. You keep ownership of your content and allow SEOBuss to store and process it only to provide the service to you.

You are responsible for telling your website visitors how their chat information is used, including in your own privacy notice.

Acceptable use

Do not use SEOBuss to break the law, send spam, harass people, collect information you are not entitled to, spread malware, or try to access another workspace, bypass limits or disrupt the service. Do not use the AI agent to give advice that requires a licensed professional without appropriate human review.

We may suspend a workspace or account that breaks these rules or puts the service or other customers at risk, and we will tell the owner why where we can.

AI responses and human follow-up

AI replies are generated from the knowledge and settings you provide and can be incomplete or wrong. Test your agent, keep your knowledge current and use human handoff for uncertain, sensitive or account-specific questions. You are responsible for how you rely on AI replies in your business.

Plans, fees and renewals

Each plan includes the limits shown on the pricing page and in your workspace's Billing page, such as agents, seats, websites and monthly AI messages. Prices and limits may change; changes to a paid plan apply from your next billing period after notice.

Paid plans renew automatically each month or year until cancelled and are charged through Stripe or PayHere. If a payment fails, the plan stays active for a 7-day grace period; if it is still unpaid, the workspace moves to the Free plan. Trials move to the Free plan when they end unless you subscribe. Fees already paid are not refundable unless required by law.

Cancellation and suspension

You can cancel a paid plan from Billing at any time; it remains active until the end of the period already paid, then moves to the Free plan. Workspace owners can delete a workspace from Settings → Data & privacy after cancelling any paid plan; members then lose access and the widget stops working.

We may suspend or close accounts that break these terms, or end the service with reasonable notice. Where possible we will give you a chance to export your data first.

Changes, service availability and contact

We work to keep SEOBuss available and secure but do not guarantee it will be uninterrupted or error-free. To the extent the law allows, the service is provided "as is", SEOBuss is not liable for indirect or consequential losses, and our total liability is limited to the fees you paid in the three months before the claim.

We may update these terms. We will publish changes on this page with a new effective date and notify account owners of material changes in advance. Questions about these terms: support@seobuss.com.

Effective date: 12 November 2026. Version 1.0.