Build the agent
Define the role, tone, language, knowledge and fallback behavior for each website's support agent.
Learn more about Build the agent
The SEOBuss platform
One workspace for AI and human support
Bring your business knowledge, website chat, team inbox, leads and reporting together. Follow each conversation from the first question to its outcome.
Platform Overview
Get startedThe tools behind every conversation
Configure what the AI can use, give your team the context they need, and track what happened after the first reply.
Give it business knowledge
Bring in your approved public pages, files and FAQs. Review indexing and refresh changed sources.
Learn more about Give it business knowledgeMeet visitors on your website
Customize the widget, allow your domain and verify installation.
Learn more about Meet visitors on your websiteManage the shared inbox
Assign conversations, record private notes and keep the full transcript during handoff.
Learn more about Manage the shared inboxCapture and follow up on leads
Convert relevant conversations into leads and keep contact context for your team.
Learn more about Capture and follow up on leadsSee results and usage
Follow resolution, handoff, response times, unanswered questions and AI allowance.
Learn more about See results and usageThe workspace in context
A workspace brings together one business's agents, websites, conversations, team and usage. Plans determine how many resources it can use.
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Separate businesses
Keep each workspace's content, visitors, team and billing scoped to that business.
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Put rules around repetitive work
Define triggers and actions for routing, escalation, visitor greetings and feedback.
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Set platform controls
Platform admins manage plans, approved models, usage controls and system health from a separate area.
Plan your rollout
A simple order for moving from an empty workspace to live website support.
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1
Configure
Name the workspace, define an agent and pick its languages.
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2
Verify
Test answers and practice a human handoff before publishing.
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3
Install
Place the widget on an allowed domain and check its connection.
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4
Improve
Use missed questions and reporting to decide what to update next.
Frequently asked questions
Find the next detail you need before setting up or choosing a plan.
Does the public site share a dashboard with my workspace?
The public site explains the product. Account, workspace and billing actions are handled in the SEOBuss application.
Can I support more than one website?
Website domains and agent allowances depend on your workspace's plan.
Build your support workspace
Connect the information, conversations and people your customers already rely on.