Getting started
Create the account, verify the email address and choose workspace settings, the website and language.
Learn more about Getting started
SEOBuss Documentation
Find the steps you need to set up support
Use the guides to create a workspace, configure an agent, add approved knowledge, install the widget and prepare your team for the first conversation.
Documentation
Get startedBrowse by task
Choose the area you want to set up. Each guide starts with what you need and ends with a check you can run.
AI Agents and playground
Set role, tone, approved models, languages and fallback. Run a test question and inspect the evidence.
Learn more about AI Agents and playgroundKnowledge sources
Add a URL, XML sitemap, PDF, DOCX, TXT, CSV, manual FAQ or business information. Check processing results.
Learn more about Knowledge sourcesWidget installation
Approve your website domain, copy the embed snippet and verify the connection.
Learn more about Widget installationInbox and handoff
Read the conversation, choose an owner, keep private notes and resolve the issue.
Learn more about Inbox and handoffPlans, billing and usage
Review plan availability, check usage and manage invoices and changes to your subscription.
Learn more about Plans, billing and usageYour first rollout checklist
Check each part of the flow on an approved domain before inviting more people or adding a second site.
-
Workspace
The business information and languages are correct. The person responsible for support has access.
-
Agent
A test answer uses the expected source and the agent handles an unanswered question appropriately.
-
Widget
A test conversation appears in the right workspace inbox and can be assigned to a teammate.
If something is missing
Locate the stage at which the setup stopped, then check the relevant settings.
-
1
No widget on the page
Confirm the snippet is present and the active domain is allowed.
-
2
Answer is incomplete
Review source processing and the passages retrieved in the playground.
-
3
Handoff did not reach a teammate
Check queue assignment, operating hours and notification preferences.
Frequently asked questions
Find the next detail you need before setting up or choosing a plan.
Where is the embed code?
Find it in your workspace's Widget installation area. Copy the value associated with your workspace.
Can I read the docs before registering?
The public guide explains the setup steps. Workspace-specific values and actions are in the application.
Where do I get help with a specific error?
Use the Help Center or Contact page and include the relevant screen and error message.
Follow the setup guide
Start with your workspace or jump directly to the widget installation steps.