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Plans and billing

Choose a plan that fits your support team

Compare the five plan options against the agents, teammates, domains and usage your business needs. Review the current plan details before subscribing.

Compare the five plans

Review the plan details for the agents, websites and teammates your business needs.

Free

Explore the workflow

Try the core setup with the published Free plan allowance.

$0

View details

Starter

Launch a small support setup

Start with the resources shown for your first website and team.

$0

View details

Professional

Run a growing support queue

Compare the allowances and tools for regular team use.

$0

View details

Business

Coordinate larger support operations

Review resources for more sites, agents or teammates.

$0

View details

Enterprise

Discuss your requirements

Review your deployment, usage and support needs with the team.

Custom

Contact us

Compare allowances before you choose

The active plan determines the resources and tools available to your workspace.

Plan dimensionFreeStarterProfessionalBusinessEnterprise
AI agentsCompare the number of agents you can configure and enable. 1 1 3 10 50
Team membersCheck how many users can join the workspace. 2 3 10 50 250
Websites and domainsReview the number of websites the widget can run on. 1 1 3 10 50
AI messages and conversationsCheck monthly AI message and conversation allowances. 100 msgs/mo 200 chats/mo 1,000 msgs/mo 2,000 chats/mo 5,000 msgs/mo 10,000 chats/mo 25,000 msgs/mo 50,000 chats/mo 100,000 msgs/mo 200,000 chats/mo
Knowledge and file storageReview source count and file storage limits. 5 20 MB 25 100 MB 100 500 MB 500 2,000 MB 2,000 10,000 MB
WorkflowsCheck automation availability. 1 3 15 50 200
AI modelsSee which approved OpenAI models are included. Standard Standard Standard, Advanced Standard, Advanced Standard, Advanced

Values come from the published plan configuration and can change. Your workspace's Billing page always shows the current allowance.

Find your starting point

Consider your monthly conversation volume, the number of websites and how many people work in the inbox.

Agents and websites

Check how many AI agents and website domains the selected plan allows.

Team seats and access

Choose enough seats for the people who will manage the workspace, handle support or review reports.

Knowledge and storage

Review the source count and file storage allowance for the content your agents need.

Monthly AI usage

Compare message and conversation allowances. Review when usage warnings apply.

Automation and reporting

Check which workflow and analytics features are available on the selected plan.

Support options

Review the support options and account terms shown for the plan.

Manage billing from the workspace

The subscription area shows the active plan and its status. Billing history and invoice records help you review previous payments.

  • See current allowance

    Review agents, seats, domains and AI usage for the active subscription.

  • Change the plan

    Check the new plan terms, effective date and any changes to your usage limits.

  • Review renewals

    Find renewal, cancellation, grace period and invoice information for your subscription.

Before you choose a plan

Start with the limits that will affect your rollout first.

  1. 1

    Count the basics

    List the agents, domains and teammates you want to start with.

  2. 2

    Estimate usage

    Review current support volume and choose a suitable message allowance.

  3. 3

    Confirm in checkout

    Review the current price, billing interval, limits and payment status in the application.

Frequently asked questions

Find the next detail you need before setting up or choosing a plan.

Where can I see the current prices?

Current prices and allowances appear with the published plans and checkout details.

Can I move to a different plan?

Review upgrade and downgrade options in your workspace and confirm the effective date before changing plans.

Will I see when usage is close to its limit?

Workspace usage shows messages, tokens and allowance warnings according to your plan.

Where do I find invoices?

Open Billing in the workspace to review invoice records and billing history.

Find the right fit for your team

Review the plan details or tell us what you need to support.

Contact us