Answers grounded in your knowledge
The business chooses the sources the agent can use. Test questions and review the sources behind the reply.
SEOBuss is built around a simple support workflow: use approved business information for the first answer and keep a teammate within reach when the conversation needs one.
About SEOBuss
Get startedSupport teams need trustworthy business context, an understandable inbox and control over what they publish to their website.
The business chooses the sources the agent can use. Test questions and review the sources behind the reply.
Bring the right teammate into the existing conversation with history and context available.
Separate workspaces give businesses their own agents, knowledge, websites, support teams and settings.
Configure English and Sinhala. Test how the agent responds in the languages your customers use.
Use reporting and usage records to understand what happened and what the active plan allows.
Manage roles, widget domains, knowledge sources, automation rules and account settings from the workspace.
SEOBuss brings three roles into the same support flow: the business that owns the knowledge, the team that handles issues and the visitor asking for help.
Business owners
Choose the approved sources, set the support scope and manage the website widget.
Support teams
Assign conversations, add notes and check which topics need a better answer.
Website visitors
Ask in chat and request human help when the issue needs a teammate.
The same customer question connects the content, the chat and the support team.
Add the current business information that answers the question.
Decide when a person should help and verify that the thread reaches the right team.
Review what the customer asked and update the knowledge if something was missing.
Find the next detail you need before setting up or choosing a plan.
Businesses that want AI support on their website and a shared place for a team to handle conversations.
The use cases page shows example workflows for stores, software teams, service businesses and multilingual support.
Explore the workspace tools or tell us about the questions your customers ask.