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SEOBuss
About SEOBuss

Better answers. A clear path to a person.

SEOBuss is built around a simple support workflow: use approved business information for the first answer and keep a teammate within reach when the conversation needs one.

What we design for

Support teams need trustworthy business context, an understandable inbox and control over what they publish to their website.

Answers grounded in your knowledge

The business chooses the sources the agent can use. Test questions and review the sources behind the reply.

Human support when it matters

Bring the right teammate into the existing conversation with history and context available.

Room for different businesses

Separate workspaces give businesses their own agents, knowledge, websites, support teams and settings.

Local language support

Configure English and Sinhala. Test how the agent responds in the languages your customers use.

Visible limits and outcomes

Use reporting and usage records to understand what happened and what the active plan allows.

Controls for the team

Manage roles, widget domains, knowledge sources, automation rules and account settings from the workspace.

Built for the people doing support

SEOBuss brings three roles into the same support flow: the business that owns the knowledge, the team that handles issues and the visitor asking for help.

  • Business owners

    Choose the approved sources, set the support scope and manage the website widget.

  • Support teams

    Assign conversations, add notes and check which topics need a better answer.

  • Website visitors

    Ask in chat and request human help when the issue needs a teammate.

See the product through one question

The same customer question connects the content, the chat and the support team.

  1. 1

    Start with the answer

    Add the current business information that answers the question.

  2. 2

    Test the handoff

    Decide when a person should help and verify that the thread reaches the right team.

  3. 3

    Learn from the conversation

    Review what the customer asked and update the knowledge if something was missing.

Frequently asked questions

Find the next detail you need before setting up or choosing a plan.

Who is SEOBuss for?

Businesses that want AI support on their website and a shared place for a team to handle conversations.

Can I see example uses?

The use cases page shows example workflows for stores, software teams, service businesses and multilingual support.

See how it fits your support team

Explore the workspace tools or tell us about the questions your customers ask.

Get started