Match the brand
Set the brand color, chat heading, greeting, launcher style and the placement on your website.
Website Chat Widget
Make support part of your website
Design a widget that matches your brand. Give visitors quick questions, relevant answers and an easy way to reach your team.
Chat Widget
Get startedControl what visitors see
Preview the chat on desktop and mobile as you set the appearance and behavior for your website.
Greeting and quick replies
Open with a welcome message and offer suggested questions about common topics.
Desktop and mobile preview
Review the launcher and conversation layout at different sizes before adding the widget.
Contact and handoff
Ask for relevant contact details when needed and offer an option to speak with a teammate.
Feedback and states
Show progress, reconnect after a connection issue, and give visitors a way to rate the answer.
Allowed domains and install
Add the public embed snippet to an approved website and verify the connection from the application.
Learn more about Allowed domains and installA chat that feels at home
Visitors can open the launcher, follow suggested questions, see links to useful sources and request a human reply.
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Design a clear first message
Explain what the agent can help with and give the visitor a starting point.
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Fit the surrounding page
Choose placement and text colors that remain readable on the host website.
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Keep the route to a person visible
Use the widget's handoff option when AI cannot help or a visitor asks for support.
Publish in three steps
Keep the live test on the same domain customers will visit.
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1
Customize
Choose branding, language, greeting and quick questions in the widget editor.
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2
Install
Add the site's domain to the allowlist and place the embed snippet in the approved website.
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3
Verify
Open the page on desktop and mobile, check connection status and send a test message.
Frequently asked questions
Find the next detail you need before setting up or choosing a plan.
Can I use the widget on WordPress?
Use a supported way to insert your site's widget script. The installation guide covers common platform paths.
Does my widget expose a secret key?
The embed uses a public workspace identifier. Private AI credentials stay on the server.
Can the widget be used on different sites?
Approve each domain in the workspace and check your plan's domain allowance.
Make your website ready for support
Preview the widget with your own branding and test the first conversation.